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Why should I use CUNA Brokerage?
How can I link my financial institution account to my brokerage account?
When can I place trades?
Are there any after hours services?
Do I need special software to trade online?
Can I place trades over the phone if I sign up for online trading?
Will I earn interest on uninvested money in my account?
How can I pay for trades?
Is my account protected?



Q: Why should I use CUNA Brokerage?

A: As a credit union member, you expect and deserve the best in financial services. CUNA Brokerage shares the credit union commitment to service by offering you a high quality brokerage program, designed with your needs in mind. Click here to learn more about CUNA Brokerage. [Return to Top]

Q: How can I link my financial institution account to my brokerage account?

A: Your Brokerage account can be set up to automatically sweep proceeds from sales of securities into your financial institution account, and to draw from your financial institution account to pay for purchases of securities. To set this up, simply complete the online ACH Application form. [Return to Top]

Q: When can I place trades?

A: Online trades may be executed during the market hours of 8:30 a.m. - 3:00 p.m., CT. Online trades which are placed outside of market hours will be processed on the next market day. You may also call CUNA Brokerage directly to place a trade. Registered representatives are available to assist you and take your order.

Here's how to call CUNA Brokerage Services, Inc [Return to Top]

Q: Are there any after hours services?

A: Online information services are available at all times. Your CUNA Brokerage account also includes access to MEMBERS Brokerline. This toll free service enables you to get your account balances and the latest quotes on securities 24 hours a day, 7 days a week.

Here's how to reach MEMBERS Brokerline. [Return to Top]

Q: Do I need special software to trade online?

A: You simply need a web browser which is capable of secure transactions using SSL (Secure Socket Layer) technology. We recommend Internet Explorer. [Return to Top]

Q: Can I place trades over the phone if I sign up for online trading?

A: Absolutely! Enabling online trading simply adds to the services provided through your CUNA Brokerage Account. You still get all of the other great services offered by CUNA Brokerage, including telephone access to a representative who can help you place trades.

Here's how to call CUNA Brokerage Services, Inc [Return to Top]

Q: Will I earn interest on uninvested money in my account?

A: If you choose to settle your trades through your financial institution account, there will be no uninvested money within your brokerage account. Any uninvested money will remain in your financial institution account and earn the regular interest paid by that account. If you choose to settle trades through the CBSI Money Market Accounts within your Brokerage Account, uninvested funds will earn competitive money market rates, once a minimum threshold has been reached. To trigger interest payments, the balance in your CBSI Money Market Accounts must reach $500 in a nonqualified (regular) account, or $100 in a qualified (retirement) account. Once the threshold is reached, interest will be paid from that point on. You do not have to maintain a minimum balance. [Return to Top]

Q: How can I pay for trades?

A: The Securities Exchange Commission (SEC) requires that all securities trades settle in three business days. In other words, you must pay for purchases, or deliver securities that have been sold, to your brokerage firm within three business days. CUNA Brokerage offers you a choice of three convenient settlement options to help meet this timeframe:

  • Electronic Funds Transfer (EFT) handles the transfer of money automatically, on settlement day between your brokerage account and your financial institution account.
  • CBSI Money Market Accounts provide three options on a regular brokerage accounts and allow you to earn competitive interest while you decide how to invest your funds.
  • Direct Mail - Your check for payment must be sent to CUNA Brokerage via a method guaranteeing delivery within three business days, made payable to Pershing, our clearing company. [Return to Top]

Q: Is my account protected?

A: Securities are held in custody for your account with the Pershing LLC. Each account is protected up to a total of $75 million. Of this total, the Securities Investor Protection Corporation (SIPC), provides $500,000.00 coverage, no more than $100,000.00 of which may be in cash. The remaining $74.5 million of coverage, on securities only is provided by Pershing through a commercial insurer. The account protection applies when SIPC member firm fail financially and are unable to meet obligations to securities customers, but does not protect against losses from the rise and fall in market value of investments. [Return to Top]


















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Representatives are registered, securities are sold, and investment advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor, 2000 Heritage Way, Waverly, Iowa 50677, toll-free (800) 369-2862. Nondeposit investment and insurance products are not federally insured, involve investment risk, may lose value and are not obligations of or guaranteed by the financial institution. CBSI is under contract with the financial institution, through the financial services program, to make securities available to members. CUNA Brokerage Services, Inc., is a registered broker/dealer in all fifty states of the United States of America. The Representative may also be a credit union employee that accepts deposits on behalf of the financial institution.


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